Terms & Conditions

You are encouraged to familiarise yourself with your rights contained within the Sale of Goods Act 1979, Unfair Contract Terms Act 1977 and the Unfair Terms in Consumer Contracts Regulations 1999.

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete. You expressly agree that Vitabiotics Ltd is not responsible for any loss or damage arising from the submission of false or inaccurate information.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to limit, refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons. You expressly agree that Vitabiotics Ltd cannot accept any liability for loss or damage arising out of such limit or cancellation.

We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites. You expressly agree that any such offer of a product or service does not constitute a legal offer capable of attracting legal consequences.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. Section "Availability, Errors and Inaccuracies" is without prejudice to existing statutory rights.

To claim your offer, simply add to your basket Vitabiotics Brains CBD 500mg or Vitabiotics Brains CBD 500mg Plus Vitamin D or Vitabiotics Brains CBD 1000mg or all three products. At checkout enter the promotional code to activate the offer. This 25% discount can be used in conjunction with the 3 for 2 offer when purchasing Vitabiotics Brains CBD online at www.vitabiotics-cbd.com only. For UK delivery addresses only. This offer excludes all other Vitabiotics brands and products sold on www.vitabiotics.com. This offer cannot be used in conjunction with any other offers. This is an online offer only & cannot be used in store. Offer ends 31st December 2021.

Vitabiotics Brains CBD is only available for sale in the UK. We do not ship internationally.

You must be at least 18 years of age to use www.vitabiotics-cbd.com. By using our website you are confirming that you are aged 18 years or over.

When purchasing any three products across the Vitabiotics Brains CBD range, the lowest priced product will be free. To participate in the offer, select at least three full priced products on vitabiotics.com-CBD when shopping. A maximum of 5 free products can be given with this offer (ie Buy 15 items and get 5 free). This offer cannot be used in conjunction with any other offers. No reward points will be given for the free product in the 3 for 2 offer. Shipping charges will be added at checkout where applicable. Vitabiotics reserves the right to remove or suspend this offer at any time. The 3 for 2 offer on vitabiotics-cbd.com is not transferable/cannot be used in conjunction with the 3 for 2 offer on vitabiotics.com.

Vitabiotics Reward Points

Every time you shop on www.vitabiotics-cbd.com (the “Website”) with a registered account, we reward you with Reward Points which can be redeemed to use on future orders on the Website. Reward Points are automatically added to your online account within 24 hours of the purchase. These points can be exchanged online at any time and allow you to get even more money off your Vitabiotics purchases on the Website.

Earn Reward Points

Points for loyalty - you earn points every time you spend with Vitabiotics. 100 reward points saves £1 on your next order. No reward points will be given for the free product in our 3 for 2 offer. We may run time limited promotions which increase the number of points you can accrue from time to time.

How Do I Spend My Reward Points?

You can spend your Reward Points at any time for any purchase from our website. To check your current points total, simply log in to your account, click on 'Your Account' at the top right of the screen then select the 'My Reward Points' tab. This will display a full breakdown of how you have earned your points, as well as your current total points available to spend. When you want to redeem your points, follow these steps: At checkout, you will be reminded of your Points total under the purchase price, there is a field to enter the amount of points you would like to use, however you need at least 100 points (£1 worth) to use them on purchases. Your points will then be automatically converted into currency and deducted from your order. Your new total payment required will be shown, the final value of the purchase should be no less than £1 for the transaction to be completed. Simply continue through the payment steps to complete your purchase as normal. There is a maximum amount of points you can use per transaction which is 2000 points = £20.

Can I Use My Rewards Points With A Discount Code?

Reward points cannot be used at the same time as a discount code when making a purchase. You will still earn reward points on transactions when you are using a discount code.

Loyalty Terms and Conditions

Your points will expire 12 months from the date they are accrued. For the avoidance of doubt, any Reward Points generated from this scheme may only be spent on the Website and you are not entitled to receive any payment of any kind in respect of the Reward Points. The Reward Points are not redeemable for cash nor are they transferable in any way. If you cancel or return your order (either in whole or in part) for any reason you will not qualify for Reward Points on the cancelled or returned goods. Points will be deducted from your balance at the point a refund is processed. We reserve the right to update the terms of the Reward Points scheme from time to time and/or to withdraw the Reward Points scheme in its entirety. We may, in our sole discretion, withdraw your Reward Points at any time if we believe or suspect that your use of the Points Scheme is fraudulent, misleading or contrary to these terms.

Subscribe & Save is a subscription service offered by Vitabiotics. Vitabiotics reserves the right to change the repeat order benefits, the discount amount, free delivery offer at any time and automatically cancel your subscription if you fail to make your monthly payments three times in a row.

Subscribe & Save items will ship automatically every month until you cancel. By placing your order you are authorising us to charge your card for future orders every month. You can change the frequency or cancel your subscriptions at any time through the Subscribe & Save section which can be found in My Account.

Please note, you will receive 20% off on all subsequent subscription orders, get your 5th consecutive item free and free delivery is available regardless of the order value, however 3 for 2 mix & match offer is not applicable with any subscription offer. You will earn reward points once every subscription order has been delivered. Reward points can’t be used on subscription purchases. However you can use them if you place a ‘one-time’ purchase.

How Do I Update My Payment Details?

If you would like to amend the registered payment card for your Subscribe & Save order you can simply do this in the My Account section.

How Do I Cancel My Subscription?

To cancel your subscription, log in to your account using your email address and the password you created when you purchased your Subscription. Simply click the ‘cancel subscription’ button and this will cancel your subscription automatically.

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

The Service and its original content, features and functionality are and will remain the exclusive property of Vitabiotics Ltd and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Vitabiotics Ltd.

By entering a customer review through the Review service for any of our products You grant Vitabiotics a non-exclusive, royalty free worldwide license to use any of your written reviews in relation to its marketing and/or in its advertising, including without limitation, in the online store, in newsletters, catalogues, email and other customer communications, store materials and other marketing or advertising purposes.

Further You grant Vitabiotics permission to view and edit the reviews before they are published. We will only publish comments that contain relevant information about a product. This includes but is not limited to, Vitabiotics will not publish generally inappropriate comments, comments that make unsubstantiated medical claims for products, indecent or inappropriate language or personally identifiable information. We reserve the right to remove any customer review at any time.

You hereby release and discharge Vitabiotics from all and any obligation to pay you for any use of your texts and any of the copy property rights contained therein in connection with the uses described above; and You hereby release, discharge and agree to hold Vitabiotics and any person acting on Vitabiotics’ behalf harmless from all claims, demands, and liabilities whatsoever in connection with use of the customer reviews as described above. We reserve the right to amend these Terms from time to time without prior notice.

Our Service may contain links to third-party web sites or services that are not owned or controlled by Vitabiotics Ltd.

Vitabiotics Ltd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Vitabiotics Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

You agree to defend, indemnify and hold harmless Vitabiotics Ltd and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.

In no event shall Vitabiotics Ltd, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Vitabiotics Ltd its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Without limiting the generality of the foregoing and notwithstanding any other provision of these terms, under no circumstances will Vitabiotics Ltd ever be liable to you or any other person for any indirect, incidental, consequential, special, punitive or exemplary loss or damage arising from, connected with, or relating to your use of the Service, these Terms, the subject matter of these Terms, the termination of these Terms or otherwise, including but not limited to personal injury, loss of data, business, markets, savings, income, profits, use, production, reputation or goodwill, anticipated or otherwise, or economic loss, under any theory of liability (whether in contract, tort, strict liability or any other theory or law or equity), regardless of any negligence or other fault or wrongdoing (including without limitation gross negligence and fundamental breach) by Vitabiotics Ltd or any person for whom Vitabiotics Ltd is responsible, and even if Vitabiotics Ltd has been advised of the possibility of such loss or damage being incurred.

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the service.

Please refer to our Privacy Policy and Cookies Policy. You agree that they constitute part of these terms. You must read our Privacy Policy and Cookies Policy before you use the Service.

If you have any questions about these Terms, please contact us at privacy@vitabiotics.com.

To verify No1 claim please contact No1support@vitabiotics.com